Michael Hill — Jewelry Store in St Catharines

Reviews of Michael Hill

• Dominic

  Added 2015.08.26

  My boyfriend and I were walking by and the store caught our eye so we thought we'd take a look since engagement is in our near future. It was a weekend shopping trip so we were dressed down in jeans, and unfortunately we look awfully young, especially me.. I could pass for 16. When we go into places, unless we're dressed up we get treated like teenagers who might cause trouble or steal in a store. We luckily got spotted by the Manager at Micheal Hill, oddly enough his name is Micheal lol. He was amazing to say the least. He went above and beyond for us like we had thousands of dollars to spend that day and he knew we were just looking. I am more then impressed with his customer service and all around personality. My boyfriend and I plan on getting not only my engagement ring at this specific Micheal Hills, but also his wedding ring and my wedding band, all because of Micheal from Micheal Hill. Thank you for giving us the time of day you would have given a couple twice our age.
• Isaac

  Added 2015.07.27

  Staff prefers to converse with friends rather than help customers, not to mention poor selection of rings, as well as couldn't help but feel like I was being talked down to, by someone that sells jewelry for that matter.
• Luke

  Added 2014.05.22

  Extremely happy with the level of customer service i received today. I had picked up my necklace not even a week ago after having it fixed only to have it break again. I brought it back into to get it fixed once more. This time, i was given a new necklace with the concern that my original necklace may have become weak. This was above my expectation and really made my day!
• Logan

  Added 2013.07.31

  Gavin and Antoine impressed and delighted us at Michael Hill. So much that we just had to include them in our special day. We will always remember the day we picked out our wedding bands thanks to these two guys! Thanks again for everything!
• Connor

  Added 2013.07.21

  Beautiful ring but I wouldn't really know considering I have yet to wear it. Had to get it sent back twice. Whoever sized it completely disregarded the size on the paper. Then I found out I was sized wrong anyway.. so either way it would have came back the wrong size. When I went I went to pick it up, it was warped and too big. Bye ring! I was told I'd have it back in a week. It has been three. The employees are hopeful and kind but it doesn't compensate the inconvenience and anticlimactic engagement ring.